Help Centre
How can we help?
Quick answers for fans and organizers. Can’t find it? Our team replies fast.
Buying ticketsCheckout, My tickets and getting in.3 articles →For organizersCreating events, sales and the gate.3 articles →Payments & refundsM-Pesa, cards, payouts and refunds.2 articles →Account & supportSigning in and reaching our team.1 article →
Buying tickets
How do I buy a ticket?
Pick an event, choose your tickets and pay with M-Pesa or card. No account needed.
I lost my ticket. How do I get it back?
Open My tickets on any phone and recover them with the number you paid with.
Can I screenshot my ticket?
No. The QR code changes every 30 seconds, so screenshots are rejected at the gate.
For organizers
Payments & refunds
Account & support
Still need help?
Real people, every day. Include your order code for ticket questions.